WELCOME TO COMMERCIAL CATERING SERVICES (CATERCARE) LTD
COMMERCIAL CATERING SERVICES (CATERCARE) LTD
About Us
Commercial Catering Services (Catercare) Ltd was founded in January 2022 with the purpose of
continuing the legacy of the family business C.C.S. (Catercare) Limited. The companies traded
alongside initially to ensure a smooth transition for our customer base that has been established
over 40 years. We strive to offer exceptional service to our customers through our planned
preventative maintenance services, reactive fault calls, repairs, and installations. The current
market climate has been challenging in terms of sourcing parts, this has rung true across our
industry but our determination to deliver, our relationship with our suppliers and the relationship
we have with our customers has seen the business grow throughout 2022. We look forward to this
continuing for many years to come!
Our Services
See the below services we provide
Reactive Fault Calls
Our team strive to respond to fault calls as quickly as possible. We take into consideration the nature
and the urgency of the fault as we understand the impact it can have on our customers’ ability to
provide their service.
Repairs
We aim to provide repairs in a timely fashion as we understand the importance in keeping things
functional for our customers. This has been somewhat impacted by the current market climate, but
our focus is always to get the job done as quickly, efficiently, and safely as possible.
Installations
Whether purchased through us or another avenue, it is testament to the skills, competency, and
professionalism of our engineers that we are called upon for our installation services. Delivering a
first class and friendly service we are happy to assist our customers with all of their installation
needs.
Our Products
Catercare Lite
Catercare Standard
Catercare Plus
Our Team.
With over 65 years’ combined experience we work together to ensure responsiveness, efficiency, and best value for our customers.
Brands We Are Proud To Work With
Service Rating 5 ‘Excellent’
Throughout the course of the summer 2022 Holly Trees Primary called upon the services of CCS for their planned maintenance service (including Gas Safety Certification), fault, and repair calls, as well as uninstalling their large kitchen appliances so that they could have a new floor laid and reinstalling them upon completion of the project. Everything went as planned and expected. They found our office very efficient in terms of call handling and were kept informed regularly by email. The engineers always arrived as promised and were clean and courteous when carrying out the work, the office kept them updated of arrival times so that they would be ready for the works to commence. One engineer in particular went out of their way to assist with a leaking tap in the kitchen whilst on site assisting with the large appliances.
‘Very pleased that we were able to find you and would not hesitate in recommending you to other businesses. Keep doing what you are doing you are a brilliant local company!’
Maggie Nimants – School Business Manager
