COMMERCIAL CATERING SERVICES CATERCARE LTD PRODUCTS

Catercare Lite

Free of charge site survey to discuss your requirements and to compile a list of equipment to be covered by this plan
Full service and safety checking of all appliances covered
CP42 Gas Certification where applicable
Itemised report on appliances serviced detailing works carried out and any recommendations
One service visit per annum
 Priority response time *
 Emergency call outs out of hours available upon request**

Catercare Standard

 Free of charge site survey to discuss your requirements and to compile a list of equipment to be covered by this plan
 Full service and safety checking of all appliances covered
 CP42 gas certification where applicable
 Itemised report on appliances serviced detailing works carried out and any recommendations
 50% discount applied to call out charge (including 1 st hour labour)
 Two service visits per annum
 Priority response time *
 Emergency call outs out of hours available upon request**

Catercare Plus

 Free of charge site survey to discuss your requirements and to compile a list of equipment to be covered by this plan
 Full service and safety checking of all appliances covered
 CP42 gas certification where applicable
 Itemised report on appliances serviced detailing works carried out and any recommendations
 No call out or labour charges on any visits while under this plan (misuse excluded) ***
 Four service visits per annum
 Priority response time *
 Emergency call outs out of hours included in package

Your Customer Relationship Manager will contact you to arrange a convenient time to carry out planned services as and when they are due.

*When compared with customers that do not hold a Maintenance Service Plan
**Out of hours call outs and subsequent hours will be charged at a higher rate
***Fair Use Policy applies